Shipping & Delivery

We ship exclusively within Australia — no international drama, just local love.

Flat Rate Shipping:
All orders ship for a flat rate of $12.00 Australia-wide via Parcel Post.

How long will it take?
Orders are packed within 1–2 business days, then sent via Australia Post.
Delivery usually takes 2–7 business days, depending on your location.

Tracking Your Order:
Once your order is on the move, you’ll get a tracking number and confirmation once delivered.

Need help?
If it’s been longer than a week or something seems off, hit us up at dee@deemilo.com.au and we’ll get it sorted.

Return & Exchange Policy

We get it — sometimes a piece just isn’t quite right.
Here’s how we handle returns and exchanges at Dee Milo:

We accept returns for:

- Items in original condition (unworn, unwashed, tags attached)
- Returned within 14 days of delivery

We do not accept returns on:

- Sale or discounted items
- Accessories (for hygiene reasons)
- If the item shows signs of wear

Faulty item?

We stand by our pieces. If something arrives damaged or faulty, get in touch within 48 hours of delivery and we’ll sort it — replace, or refund in line with Aussie consumer rights.

How to start a return:

Send us an email at dee@deemilo.com.au with your order number and a quick note. We’ll guide you from there.

Important to know:

- Return postage is at the customer’s cost
- We currently ship and accept returns within Australia only
- No in-person returns or exchanges — we’re online-only, baby